How To Do If Have Defective iPhone LCD From SIQI?

Author: SIQI          Source:          Release on: 2018-03-19

As we known, the mobile phone LCDs are the fragile products even after test one by one before shipping.

When you have defective iPhone aftermarket LCD from SIQI, please don't worry and calm down firstly. 

We will guide you how to do then.

1- Firstly please remember to test each iPhone screen before installation. 

If found the screen have problem with touch, 3D Touch or Touch ID when testing, please use other working motherboards to test again to make sure really have the problem or not.

2- If make sure the LCD have problem after double confirmation with different boards, then don't install it any more.

And please remember to keep the protector film to avoid the front glass scratched.

3- If the iPhone China made display have not problem when test, but after installation problem appeared. 

Then disassemble the screen and please remember to keep the protector film to avoid the front glass scratched also.

4- Show us the pictures or videos for the defective LCD to check the detailed problem. 

Only if the iPhone LCD glass inside not broken whatever before or after installation, 

both can return and exchange new LCDs during warranty time.

Please note: If the front glass was scratched, need to pay extra cost to factory to exchange new ones.

5- Usually suggest the customers to wait until the defective LCD quantity more than 10pcs, 

then return all together by post to save the shipping cost.

6- Please contact us before return, we will let you know how to ship the defective screen back.

Thank you very much for your cooperation and support.

SIQI will provide the consideration after sales service for you. :-)

You may also like: How To Return SIQI Defective Screens?

                              How SIQI Test the Touch ID for iPhone LCD?

online service